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Account Management
Account management
Acorn Energy’s team of specialist offer friendly and professional account management during the full cycle of your business energy contract.
Whether it’s during the energy renewal or after the new contract has gone live, your Acorn Energy designated account manager will be available at all times providing high quality account management which will result in you spending less time dealing with energy account queries.
Our Acorn Energy account managers service offers the following:
One designated account manager with direct line and direct email access
Professional support and customer service
Free bill validations highlighting incorrect billing
Hard work and thorough negotiations during the tendering process
Up to date market intelligence before, during and after your energy renewal
Help with change of tenancies, refunds, and new meter installations
We understand that often energy broker’s lose contact with customer’s after placing the energy contract however at Acorn Energy we pride ourselves on building trusting relationships with our customer’s where we provide a high levels of account management to ensure you are spending less time on your energy accounts and more time on your business.
Victoria New
Regal Cinema
Acorn Energy’s customer service is impeccable. They are always on hand to answer any queries promptly and goes above and beyond to ensure we achieve the best possible rates for the business. I highly recommend.
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